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SIN, bank account and phone

Three tasks for your first week in Canada: get a Social Insurance Number (SIN), open a bank account and set up a phone, following ESDC, FCAC and IRCC guidance.

A mobile phone
A mobile phone Photo: The Tech Cheat / Wikimedia Commons, CC BY-SA 4.0

Social Insurance Number (SIN)

  • The SIN is a 9-digit number you need to work and access government programs and benefits. IRCC advises applying as soon as you arrive.
  • For temporary residents, the SIN starts with 9 and expires with your immigration documents.
  • Service Canada no longer issues plastic cards; you get a SIN confirmation letter (paper or digital). You can view your SIN in My Service Canada Account.
  • Your SIN is private; it's illegal for anyone else to use it. Don't put it on job applications.
King Street, Toronto
King Street, Toronto Photo: Payton Chung from Chicago, USA / Wikimedia Commons, CC BY 2.0

Bank account

According to the FCAC:

  • you have the right to open an account even without a job, money to deposit right away, or citizenship;
  • bring original ID to confirm your identity;
  • you may need to go to a branch in person;
  • the bank must tell you its fees and give notice before raising them.

Phone

According to IRCC:

  • Canadian phone numbers have 10 digits: a 3-digit area code and a 7-digit number;
  • there are landlines and mobile phones; mobile service covers urban areas and more populated rural areas;
  • to sign up, you usually need 2 pieces of ID and may face a credit check or be asked for proof of employment. If you have no credit history or job, explain you're a newcomer and ask about options (such as prepaid plans).
SIM cards
SIM cards Photo: Raimond Spekking / Wikimedia Commons, CC BY-SA 4.0

Suggested order

  • Day one: SIN (you need your immigration documents).
  • Same week: bank account and phone.
  • Next: provincial health insurance and long-term housing.

Note Save emergency numbers: 911 (police, ambulance, fire) and 988 (mental health crisis support).

Official sources

  1. Social Insurance Number (SIN) (ESDC) ↗
  2. Opening a bank account (FCAC) ↗
  3. Settling in Canada Communications services (IRCC) ↗
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