Family doctors and emergencies

In Canada, you don't usually go straight to a hospital for everyday health problems. Knowing where to go gets you the right care faster.

Family doctors

• A family doctor (general practitioner) treats you when you're sick, gives prevention advice and orders basic tests such as blood work and blood pressure checks.
• When needed, your family doctor refers you to a specialist.
• Having a family doctor means one doctor follows you over time and you can book ahead instead of waiting in line.
• Not every Canadian has a family doctor. Ask your provincial health ministry how to join the waiting list.
• Each family member needs a separate appointment.

Walk-in clinics

For non-urgent care when you don't have a family doctor. IRCC notes a clinic may charge fees if you don't live in that province.

Pharmacists

• For minor illnesses such as colds, headaches, small cuts or burns, ask a pharmacist.
• Pharmacists can recommend over-the-counter medicines, which you pay for yourself.
• Prescription drugs require a doctor's prescription.

Emergencies

• If a life is at risk or you need urgent care, call 911 or go to the nearest hospital emergency department.
• Medication given in hospital is provided free to people with public coverage.
• Emergency departments treat the most serious cases first; minor cases can wait a long time.

Health advice lines

Many provinces have free health advice lines staffed by nurses; for example, Alberta's Health Link (dial 8-1-1) is open 24/7. Ask your province about a similar service.

Note If IRCC sends you a "Medical Surveillance Notice", follow its instructions. Ignoring it can affect future applications such as extensions or permanent residence.