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Where to report abuse and violations

Official channels to report abuse of foreign workers, immigration fraud and rule-breaking employers: Service Canada, IRCC, the Anti-Fraud Centre, 911.

A telephone
A telephone Photo: Berthold Werner / Wikimedia Commons, CC BY-SA 4.0

If you or someone you know is abused, scammed, or an employer breaks the rules, there are official channels to report it. Your information is protected.

In danger

Call 9-1-1 now. It's free from any phone in Canada.

Abuse of foreign workers: Service Canada

Examples of abuse according to ESDC:

  • threats, bullying or abuse;
  • threats to your immigration status;
  • not being allowed to leave your work site or home;
  • someone keeping your passport or documents;
  • not receiving correct pay or time off;
  • doing work different from what you agreed or what the LMIA says.

How to report:

ChannelDetails
OnlineThe reporting tool on ESDC's site
Phone1-866-602-9448, 24/7; live agents in 200+ languages Monday to Friday, 6:30 am to 8 pm Eastern
In personA Service Canada Centre
MailTemporary Foreign Worker Program Branch, Service Canada, 140 Promenade du Portage, 5th Floor, Box 520, Gatineau QC K1A 0J2

According to ESDC: your information is protected by privacy law; your employer is never told who reported; you don't have to give your name; anyone can report (workers, co-workers, consulates, support groups).

Parliament Hill in Ottawa in winter
Parliament Hill in Ottawa in winter Photo: D. Gordon E. Robertson / Wikimedia Commons, CC BY-SA 3.0

Immigration fraud: IRCC and the Anti-Fraud Centre

  • Report scams and fraudulent representatives through IRCC's "How to report scams, fraud or abuse" page.
  • The Canadian Anti-Fraud Centre takes fraud reports in Canada.
  • Report consultant misconduct to the College of Immigration and Citizenship Consultants.
A police car in Canada
A police car in Canada Photo: Crisco 1492 / Wikimedia Commons, CC BY-SA 4.0

Non-compliant employers

IRCC publishes a list of employers found non-compliant. Check it before accepting a job.

In Vietnam

Report fraud or illegal fees related to overseas employment to the police and the local labour authority.

Note Employer-specific permit holders experiencing abuse may qualify for an open work permit for vulnerable workers, helping them leave that employer.

Official sources

  1. How to report abuse of temporary foreign workers and get help (ESDC) ↗
  2. How to report scams, fraud or abuse (IRCC) ↗
  3. Canadian Anti-Fraud Centre ↗
  4. Employers who have been found non-compliant (IRCC) ↗
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