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Working in a bilingual workplace

Outside Quebec, most workplaces run in English and French is an advantage. Why employers need bilingual staff and how to adapt to Canadian work culture.

Office buildings in downtown Ottawa
Office buildings in downtown Ottawa Photo: Jeangagnon / Wikimedia Commons, CC BY-SA 4.0

The C16 work permit requires French, but the language of work doesn't have to be French. In practice, most workplaces outside Quebec run in English, and French is a valuable extra skill.

Why employers need bilingual staff

According to IRCC, hiring French-speaking or bilingual workers helps employers:

  • serve clients in both official languages;
  • reach new markets and international networks;
  • get support from the Francophone community.

According to Canadian Heritage, only about 7.4% of people outside Quebec whose mother tongue is English also speak French. Bilingual workers therefore have an edge in client-facing jobs, public services and businesses working with Quebec or French-speaking countries.

A meeting room
A meeting room Photo: Breather breather / Wikimedia Commons, CC0

Bilingualism in the public sector

The two official languages are central to Canadian identity. Federal services are offered in English and French, and federal official languages law has recently been modernized with new obligations.

Workplace culture

  • Be on time and give notice when you'll be absent.
  • Communicate directly and politely; asking questions when unsure is encouraged.
  • Respect diversity: according to IRCC, about 20% of Canadians were born abroad; in Toronto it is over 45%.
  • Discrimination and harassment at work are against the law.
ByWard Market, Ottawa
ByWard Market, Ottawa Photo: Pierre André / Wikimedia Commons, CC BY-SA 4.0

Tips for newcomers

  • Learn the vocabulary of your field in both English and French.
  • Note phrases commonly used in emails and meetings.
  • Take part in team activities to understand workplace culture.

Note According to IRCC, the language skills you needed to immigrate may not be enough to work in your field. Regulated occupations (health, engineering...) often require a higher level.

Official sources

  1. Official languages and bilingualism (Canadian Heritage) ↗
  2. Benefits of hiring through Francophone Mobility (IRCC) ↗
  3. Settling in Canada - The Canadian people (IRCC) ↗
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